Extensive experience in directing sales teams, generating existing and new sales for delivery of solutions, strategizing and planning procurement, and providing general management to ensure the achievement of both unit and revenue goals.
Known for formulating sales plans for teams assigned to accounts, and providing tactical input to leadership. Provides input for sales strategies for the region, and participates in the assignment of territories and accounts to Sales Representatives. Expert in collaborating procurement strategy, maintaining planned inventory levels, sourcing suppliers, evaluating vendor reliability, negotiating cost savings, expediting deliveries, and resolving discrepancies and quality issues. In-depth knowledge of procurement operations, general management, standard management policies, procedures, and distribution principles. Instrumental in directing warehouse activities, recommending alternatives, and making improvement suggestions, full expert in Public Dealing, Procurement, Marketing & Sales Management.
My key skills include Extensive knowledge of Company products and Service • Warehouse Management • Warehouse & Logistics Operations Improvement • Sales & Customer Support • Visits to Branches • Organizing & Training Department staff • Inventory & Services Audit of Dealers & Evaluation • Marketing and Sales Initiatives • Strategic Planning & Analysis
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Actively contributed and spearheaded the procurement of parts from MOBIS, HGM, & Other Sources Globally & Locally and for Zhongtong Buses from China.
Formulated cost of parts and SKD/DKD in coordination with Finance department, conducted visits to Fleet customers & meeting management & staff for feedback and support regarding After Sales Service & Parts.
Facilitated Sr. GM Marketing & Sales for Marketing & Sales activities of Vehicles. Performed detailed competitor’s activity analysis & market feedback to support Marketing & setting Parts Prices.
Exercised hands-on approach and effective controls to supervise Operations (Aftersales Parts, warranty, Insurance Claims, etc.) for BRT Karachi Green Line & BRT Orange Line Projects.
Functioned in close collaboration with the Al Haj Group for SIDCL (Government of Pakistan), Zhongtong Bus Holding Company - China & Daewoo (Breeze) - BRT Operators’ for Karachi.
Partnered with HMC & AL HAJ Aftersales Service departments including Warranty Correspondence and Claims.
Spearheaded Marketing & Sales of Aftermarket Automobile AC parts (DENSO JAPAN & Thal Engineering) including Passenger Cars, Trucks, Buses and Others (Special Purpose, Corporate, Dealers & Retail) to achieve sales targets.
Credited for conducting periodic nationwide visits to customers & dealers for building strong business relationship, and Marketing of Genuine Spare Parts through ATL & BTL activities.
Trained and built Sales, Service and Projects teams, including TAC Lahore overall operations, also coached and monitored promotional material designing, finalizing and deploying.
Ensured appropriate appointment and training of new potential dealers and jobbers for genuine spare parts sales.
In-charge Spare Part Marketing & Sales Department, overall all MMCL genuine spare parts sales (Trucks & Bus).
Trained parts sales team of area offices nationwide (Inclusive of counter sales staff), initiated and deployed Parts Marketing & Sales strategies for Mitsubishi, Foton, Fore land & Yutong.
Steered efforts towards leading Marketing & Brand Management of Genuine Spare Parts through ATL & BTL activities and ensuring promotional material designing, finalizing and deploying.
Actively responded to all sales related matters of nationwide network of MMCL authorized Spare Parts Jobbers and MMCL authorized 1S, 2S & 3S Dealers. Inducted new potential dealers and jobber for genuine spare parts sales.
Organized Nationwide Customer Satisfaction Surveys through utilizing sales team, price and quality comparison studies on spare parts of different brands and models for improvement in MMCL's Parts Department over all services.
Managed significant challenges associated with emerging business Brand Image Building of (P&G – MAXFACTOR).
Drove all efforts to ensure optimum business development, tapped opportunities related to the business, including negotiation with the retailers for Brand placement, margins, MOQ and other terms and condition.
Organized and controlled promotional operations in line to pre-determined Marketing Calendars; led sales team including 2 Regional and 4 Area Sales Managers and 8 Sales Executive to improve sales number on regular basis.
A principal strategist for Sales team of Beauty Advisers across Pakistan (Total number of Beauty Advisers: 45)
Conducted training sessions (on Counter training & In house training) of the sales team on regular basis.
Assistant National Manager - Parts in Saleh & Abdulaziz Abahsain Co. Ltd. in (Heavy Equipment Division) & Industrial Supplies Development Company (ISD), ensured warehouse & logistics operations improvement.
Dealt in Machinery parts of; JCB Heavy Equipment, TADANO CRANES & HYUNDAI Heavy Equipment/Earth Movers.
Mentored heavy equipment spare parts sales team of branches throughout KSA, provided Sales & Customer Support.
Ensured sourcing & procurement of Parts, conducting visits to branches and provided training to dept. staff.
Key Achievements
Acknowledged by senior leadership for presenting Central Parts Department in Hyundai meetings in KSA.
Introduced Hyundai Hydraulic Oil Campaign as well as Service Parts Kits for Tadano (ATF series).
Entrusted with the additional responsibility of ABHA Branch by MD to seamlessly execute all operations.
Worked as Regional In-charge South Region (Sindh & Baluchistan), maintained Brand Image by Customer complaints reduction and Through ATL & BTL Activities including Mega Campaigns.
An integral team member DDOT (Dealer Development and Operation Team), also provided detailed training on Spare Parts Operation of 24 Suzuki Authorized Dealerships for targeted sales of Spare Parts.
Maintained standardized Ware Houses of 24 Authorized Pak Suzuki Dealerships located in Karachi, Hyderabad, Mirpurkhas, Sukkur and Quetta. Monitored inventory level & scheduled transfer to authorized dealer’s warehouses.
Leveraged a keen eye on dealer’s stock levels through DMIS (Dealers Management Information System), follow up with Vendors for PO Supplies, payments Payable & Receivables, also keept an eye on daily dispatch & service ratio.
Key Achievements
Recognized by management for increasing Sales of Suzuki Genuine Spare Parts from 30 to 36 Million PKR per month.
Developed Online Order Processing System for dealers, online inquiry software, and online Daily Sales Activity report with the technical and sterling support of IT team, also initiated the skill Test program for dealers.
Created and published different attractive advertisements of SGP with Advertising agency's creative team.
Reduced +90% Customer Complaint, 99% maintenance of 5S in warehouses, as well as 90% counter-feit control.
Managed all functions including Administrative works, Accounts, Recruitment, supervising Production & Warehouse staff, Raw Material Procurement from Vendors and Product Sales to different Motorcycle Manufactures Nationwide.
Handled Petty cash, Payment follow-up, receivables, vendor payments/ other Account payables, processed payroll & maintained Pay issuance records, also recorded and updated all Audit & Accounts reports.
Audited Inventory on a quarterly basis & made rejection notes and warranty claims and reported to Vendors.
Supplied and arranged all demanded parts and services with Quality assurance and transportation of products.